Terms of Use

Who we are

CoinCorner Virtual Assets Broker & Dealer Services L.L.C (trading as “CoinCorner”) is a company registered in Dubai under company number 1138242 located at The H Dubai Office Tower Level 17, Sheikh Zayed Road, Dubai, United Arab Emirates, P.O. Box 9495 (“CoinCorner, “we”, “us”, “our”).

The firm is jointly owned by SEED MENA Businessmen Services L.L.C. and CoinCorner Ltd. CoinCorner’s operations are supported by a group company, CoinCorner Ltd. CoinCorner Ltd is based in the Isle of Man.

CoinCorner Ltd will provide administration, compliance, customer support, finance and accounting, technology and infrastructure, marketing and business development and custodian wallet services to CoinCorner.

Your Virtual Assets will at all times be under the control of CoinCorner Ltd. Failure of CoinCorner Ltd could result in the loss of your Virtual Assets. Virtual Asset protection practices include segregation of client assets, regular audits, and insurance coverage.

You acknowledge and agree that, for the purposes described above, the Client Data may be transferred to other jurisdictions.

We provide Digital Asset Services (the “Services”) as defined in these Terms, via our website (https://www.coincorner.com/uae), mobile applications and application programming interface, (collectively “Site”).

CoinCorner is regulated for Broker-Dealer Services with the Dubai Virtual Assets Regulatory Authority.

Risk warning and Regulatory information

As with any asset, the value of Digital Assets can go up or down and there can be substantial risk that you will lose money buying, selling, holding, sending, receiving or investing in Digital Assets. By using the Services you acknowledge and agree that (a) you are aware of the risks associated with transacting in Digital Assets; (b) that you assume all risks with respect to your use of the Services; (c) CoinCorner is not responsible or liable for any such risks or adverse outcomes.

Before creating an Account to access the Services and Site you should read these Terms carefully.

In addition to all applicable laws, including but not limited to consumer protection laws, CoinCorner will act honestly, fairly and in the best interests of its clients and the integrity of the market.

These terms have regard to the nature of the services and the intended market for such services

Client’s Virtual Assets and Fiat Assets are not accorded any deposit protection mechanism from CoinCorner.

Terms of Use

These Terms of Use and any terms expressly referenced to herein to include but not limited to our Privacy Policy and the Prohibited Activities Policy (collectively “Terms”) apply to your access to and use of the Site and Services. By registering for an Account you are entering into a legally binding agreement (“Agreement”) with CoinCorner based on these Terms, and you agree that you have read, acknowledged, understood and agreed to all the Terms. If you do not agree to these Terms, then you must not register for an Account and refrain from using the Site and Services. You acknowledge that regardless of whether your application to open an Account is approved or declined, in line with AML regulations CoinCorner are obliged to retain information provided by you to us for a minimum of eight (8) years after your relationship with us formally ends. If you require further information on this point, please contact us before you register for an Account. A PDF copy of these Terms of Use will be emailed to you once they have been agreed to. CoinCorner will maintain a record of all versions of the Terms of Use and will be able to identify all changes made between versions.

Amendments

Right to modify terms: We reserve the right to modify these terms and conditions by giving 30 days notice, and any changes will be communicated to our users via our website or other means of communication.

Key Definitions

1. Eligibility
   1. You must only open one Account with CoinCorner and must be resident in, or in the case of a legal entity your country of registration is, a country that permits the use and exchange of our Supported Digital Assets, and appears on our list of supported countries (as amended from time to time) which can be found at https://www.coincorner.com/uae/countries.
   2. You agree not to use the Services or Site on behalf of a third party unless otherwise agreed by us.
   3. Individuals
      1. To use the Services you agree and represent that:
         
         a) you are 18 years of age or older and have legal capacity to comply with your obligations under these Terms;
         b) you have not had a previous Account with us that was/is blocked, suspended or closed; and
         c) you will use your Account for personal use only.
   4. Businesses
      1. If you are entering into this Agreement on behalf of a legal entity you agree and represent that you have the authority to do so and you personally indemnify CoinCorner against all losses to any breaches of any of your representations under this section.
      2. To use the Services you agree and represent that:
         
         a) you are a legal person or other organisation with full legal capacity and authority to enter into these Terms;
         b) you have not had a previous Account with us that was/is blocked, suspended or closed;
         c) your entering into these Terms does not breach any applicable law or third party right;
         d) your use of your Account will comply with the law in the country where you do business and in each country where CoinCorner and its affiliates conduct business; and
         e) your use of the Services will not breach our Prohibited Activities Policy.
2. Setting up an Account
   1. CoinCorner is required by law to verify your identity and monitor your use of the Services.
   2. To use the Services, you will need to register for an Account and provide certain personal information and documents that enable us to verify your identity. The information and documentation provided by you must be complete, accurate and up to date, and you undertake to update us on an ongoing basis of any changes made to, for example, you change your name or address. We will collect, use and share this information and documentation in accordance with our Privacy Policy.
   3. You acknowledge and agree to us making and retaining searches and/or inquiries, whether directly or through third parties, that we consider necessary to verify your identity or protect you and/or CoinCorner against fraud or other financial crimes. The information and documentation you provide us with may be checked against any particulars on any database (public or otherwise) to which we or the third party organisations we use have access. You further acknowledge that checks made at credit reference agencies are identity checks that will leave a ‘soft print’ on your personal credit file that should have no adverse affect on your credit rating.
   4. Once your application has been verified and approved, we will provide you with a Client Money Account.
   5. CoinCorner reserves the right to decline your application at any time without providing a reason.
3. Fees
   1. You agree to pay all fees applicable to the use of the Services. Fees will be displayed to you on the Site and/or listed at https://www.coincorner.com/uae/fees (as amended from time to time) which shall form part of this Agreement.
   2. Please see section Dormant and Inactive Accounts for fees associated with Dormant and Inactive Accounts.
4. Digital Asset Services
   1. CoinCorner provides various services and products, typically related to the buying, selling or transacting with Digital Assets.
   2. Buying and selling Digital Assets
      1. You can instruct CoinCorner to buy/sell Supported Digital Assets. You acknowledge that you cannot cancel an instruction once it has been submitted.
      2. The buy or sell price may be displayed as a time-limited fixed price and you acknowledge that the buy price may not be the same as the sell price. If your transaction is automated, for example you have instructed a ForceBuy, the buy price is determined by the buy price available to you at that time.
      3. Buying and selling Digital Assets are subject to fees and limits.
   3. Sending and receiving Digital Assets
      1. You acknowledge that, unless otherwise agreed by us in writing, CoinCorner only supports sending and receiving Bitcoin. For avoidance of doubt, if you wish to withdraw a Supported Digital Asset other than Bitcoin then you must do so by selling and withdrawing in Fiat Currency, or buying and withdrawing in Bitcoin.
      2. Sending and receiving Digital Assets are subject to fees and limits.
      3. Where we have identified that you are sending or receiving Bitcoin to or from another CoinCorner client Account, we reserve the right to process your transaction off-chain and you acknowledge and agree that in such an instance we may display your name to the sender or recipient.
      4. Sending Digital Assets
         1. CoinCorner processes transactions directly pursuant to the instructions received from you and you acknowledge that we do not guarantee the identity of any party capable of receiving a transaction facilitated by us. You are responsible for the correctness and verification of all transactional details prior to submitting any instruction to us and we will have no liability or responsibility for ensuring that the information you provide is accurate and complete.
         2. You acknowledge and agree that an instruction to send Digital Assets cannot be cancelled once it has been submitted and that CoinCorner is unable to reverse a transaction once it has been broadcast to the Digital Asset Network. Once broadcast to a Digital Asset network, CoinCorner has no control and does not assume any liability or responsibility in connection with the direct and or indirect consequences and consequential losses caused by any such delay on a Digital Asset Network.
         3. Transactions sent on the Bitcoin Network are typically not sent from your Bitcoin Receiving Address due to our internal security protocols. It is important that should a transaction you have sent subsequently need to be returned or refunded back to your Account, that it is sent to your Bitcoin Receiving Address. You acknowledge and agree that any Bitcoin sent to a wallet address other than your Bitcoin Receiving Address may not be recoverable by us and CoinCorner will have no liability or responsibility for any losses.
         4. You acknowledge and agree that our security protocols may delay the processing and the sending of a Digital Asset transaction and that CoinCorner does not assume any liability or responsibility in connection with the direct and or indirect consequences and consequential losses caused by any such delay in processing your instruction.
      5. Receiving Digital Assets
         1. We will provide you with the use of a Bitcoin wallet address that is unique to you (“Bitcoin Receiving Address”) which enables us to identify that an incoming on-chain transaction is to be credited to your Digital Asset Wallet. From time to time it may be necessary for us to change your Bitcoin Receiving Address and any change will void any previous Bitcoin Receiving Address. We will provide you with advance notice where possible, however you agree that it is your responsibility to check your Bitcoin Receiving Address immediately prior to a transaction being sent to it.
         2. You acknowledge and agree that any Bitcoin sent to a wallet address other than your Bitcoin Receiving Address may not be recoverable by us and CoinCorner will have no liability or responsibility for any losses. You acknowledge and agree that any attempted transactions in such items will result in loss of the item and that CoinCorner has no liability for any losses related to Supplemental Protocols.
         3. The crediting of incoming transactions to your Available Balance may be delayed whilst (a) the transaction attains the required number of confirmations as displayed on the Site (and amended from time to time) on the Bitcoin Network; and/or (b) if the transaction is subject of our internal controls and risk management processes.
   4. Digital Asset Wallet
      1. Your Digital Asset Wallet enables you to store, transfer and manage the balances of Supported Digital Assets.
      2. You acknowledge and agree that any Digital Assets stored at CoinCorner are held by CoinCorner on your behalf.
      3. In the interest of security, CoinCorner retains and securely stores all Digital Asset private keys in a mixture of both online and offline storage.
   5. Supported Digital Assets
      1. Services available to Supported Digital Assets may differ for each Digital Asset and/or be based on your Account status and/or usage.
      2. Whilst we will endeavor to notify you in advance, CoinCorner reserves the right to change, suspend or cancel any Supported Digital Assets or Services to them after providing at least thirty [30] calendar days’ notice prior to any change taking effect . You acknowledge and agree that buying or depositing a Supported Digital Asset at CoinCorner does not guarantee that you will be able to sell or withdraw that Digital Asset at CoinCorner.
      3. You acknowledge and agree that unless communicated to you, Supported Digital Assets excludes all other protocols and/or functionality which supplement or interact with the Supported Digital Asset. This exclusion includes but is not limited to: metacoins, coloured coins, side chains, or other derivative, enhanced, or forked protocols, tokens, or coins or other functionality, such as staking, protocol governance, and/or any smart contract functionality, which may supplement or interact with a Supported Digital Asset (collectively “Supplemental Protocols”). You agree not to use your Account to attempt to receive, request, send, store or engage in any other type of transactions of functionality involving any such Supplemental Protocols. You acknowledge and agree that any attempted transactions in such items will result in loss of the item and that CoinCorner has no liability for any losses related to Supplemental Protocols.
      4. You acknowledge and agree that CoinCorner will have no duty, responsibility or obligation to you unless expressly notified to you by us with respect to any asset that Supported Digital Assets may become entitled to through airdrop, fork or other similar mechanism.
5. Client Money Account
   1. CoinCorner will provide you with a Client Money Account issues by Zand Bank PJSC. Any Fiat Currency held in your Client Money Account is (a) exclusively for the purchase of Digital Assets or withdrawal to a bank account held in your name; and (b) will not earn any interest.
6. Funding and withdrawals
   1. You acknowledge and agree that it may not be possible to fund or withdraw, to or from your Account in all Supported Digital Assets or Fiat Currency, and that funding your Account with a particular method, Digital Asset or Fiat Currency does not guarantee that you can withdraw from your Account using the same method, Digital Asset or Fiat Currency.
   2. Third party deposits and withdrawals are not permitted to or from your Fiat Wallet. For the avoidance of doubt you should only deposit from or withdraw to a bank account or debit/credit card registered in your name.
   3. Funding or withdrawals to or from your Account may be subject to fees and limits.
   4. CoinCorner reserves the right to change, suspend or cancel any available method, Digital Asset or Fiat Currency in which you can fund or withdraw to or from your Account without any notice.
7. Control of Virtual Assets
   1. CoinCorner prioritizes transparency and accountability in our operations. We understand the importance of clearly identifying the status of Digital Assets and the entities responsible for their custody during the provision of any Digital Asset Activity.
      While we strive to maintain the highest level of security and control over Digital Assets, there may be circumstances where Digital Assets are temporarily or permanently no longer under our direct control. These situations can include but are not limited to instances of network disruptions, blockchain forks, regulatory requirements, or force majeure events. In such cases, we will make reasonable efforts to communicate and update our clients regarding the status and control of their Digital Assets. It is essential to acknowledge that the liability for Virtual Assets rests with the entities involved in their custody at all times. These entities may include our company, group entities, custodial services, or other relevant entities, whose location may vary depending on the specific.
8. Limits and Enhanced Due Diligence
   1. Services may be restricted by limits to help us put controls in place to protect you and/or CoinCorner against market liquidity, fraud or other financial crimes.
   2. CoinCorner will display limits to you on the Site where possible, and you acknowledge that some limits cannot be displayed due to their purpose. Any changes to your limits which can be displayed to you will be notified to you by way of email or by us updating the Site.
   3. You acknowledge and agree to us performing automated and manual screening of transactions, and that we may impose limits on the value, speed and frequency of any transactions on your Account.
   4. If you wish to increase your limits, then please Contact Us.
   5. From time to time we may require you to provide us with additional information or documentation, so that we may, amongst other things, establish the source of your wealth and source of funds for any transaction undertaken on your Account (a process known as “Enhanced Due Diligence”). You acknowledge that such requests are necessary so that CoinCorner or any Service provider, may comply with any applicable Anti-Money Laundering or Countering the Financing of Terrorism law, and you agree to comply with such requests in a timely and co-operative manner.
   6. In providing us with any Enhanced Due Diligence documentation or information, you confirm that it is true, accurate and complete, and you have not withheld anything that may influence our, or any Service providers, evaluation of you or any transaction undertaken on your Account. You agree to promptly notify us by email of any change in circumstance that may cause any such information or documentation provided to become void, incomplete or misleading and also undertake to provide any other additional information or documentation required by us and/or applicable law.
   7. We reserve the right to change your limits without notice or refuse or freeze a transaction or your Account whilst we undertake enhanced due diligence checks and processes, and you acknowledge and agree that we do not assume any liability or responsibility in connection with the direct and or indirect consequences and consequential losses caused as a result of such checks and processes.
9. Security
   1. You are responsible for maintaining the security of any information, electronic device, service or other means of verification used to authenticate your identity to access your Account or use the Services (“Security Details”).
   2. You agree not to (a) share your Security Details; (b) grant anyone access to your Account whether remotely or otherwise; (c) share your electronic device and/or electronic device screen with someone else when you are logged into your Account, even if you think that person works for CoinCorner. You agree to notify us immediately if you think someone has or can access your Account, either because one or more of your Security Details has been compromised, or for any other reason.
   3. You are responsible for keeping the electronic device through which you access your Account safe and maintaining adequate security and control of any and all security details that you use to access your Account. This includes all reasonable steps to avoid the loss, theft or misuse of such electronic device and ensuring that such electronic device is both encrypted and password protected.
   4. Any loss or compromise of your electronic device or your Security Details may result in unauthorised access to your Account by third-parties and the loss or theft of an fiat, Digital Assets and/or funds held in your Account and any associated accounts.
   5. You are responsible for installing updates to access your Account or use the Services as soon as they become available.
   6. You are responsible for all transactions initiated through your Account or the Services where the correct Security Details have been used, and we assume no responsibility for any loss that you may sustain due to a breach of your Security Details due to no fault of CoinCorner and/or failure to follow or act on any notices or alerts that we may send you.
10. Authorised Users
    1. Business accounts may designate persons to access the Site and use the Services on their behalf (referred to as “Authorised Users”). You agree to notify CoinCorner of any person you wish to designate an Authorised User by correctly setting the person up as an Authorised User through the Site so that the Authorised User has their own Security Details.
    2. Each Authorised User is permitted to access the Site and use the Services in accordance with these Terms of which you agree the Authorised User has read and understood.
    3. You acknowledge and agree that each Authorised User is authorised by you to act on your behalf. CoinCorner shall deem any instruction given by an Authorised User as an instruction given by you.
11. Contact Details and Communications
    1. You are responsible for providing us with true, accurate and complete contact details, and to keep such contact details up to date. You may update your contact details from within the Settings area of your Account or by making a request through our Contact Us page. Your contact details are only considered updated once you have received confirmation from us.
    2. You agree that any communication or notification from you to us will be in British English language and must be made using the email address registered to your Account, so we can correctly identify that it has originated from you. If using the Contact Us page, this can be achieved by providing the email address registered to your Account in the appropriate field provided.
    3. You acknowledge and agree that CoinCorner will deliver all communications that we provide in connection with your Account electronically. We will provide these communications to you by posting them on the Site, emailing them to the email address registered to your Account, communicating to you through live chat, and/or through other electronic communication such as text message or mobile push notification, and you agree that such communications will constitute sufficient notice of the subject matter therein.
    4. You understand and agree that if CoinCorner sends you an electronic communication but you do not receive it because the email address registered to your Account is incorrect, out-of-date, blocked by your service provider, or you are otherwise unable to receive electronic communications, we will be deemed to have provided the communication to you.
12. Suspension, termination, and cancellation
    1. You can close your Account at any time for any reason from within the Settings on the Site area of your Account or by submitting a request via our Contact Us page.
    2. CoinCorner can close your Account at any time by giving you two months’ written notice.
    3. We may (a) refuse to complete, or place a hold, block, cancel or reverse a transaction that you have authorised (even after funds have debited your Account); (b) suspend, restrict or terminate your access to any or all of the Services; and/or (c) deactivate or cancel your Account with immediate effect for any reason, including but not limited to where:
       
       a) we consider that you have breached the Terms;
       b) we consider that you have used the Services in a fraudulent manner or for illegal and/or unlawful or improper purposes;
       c) we consider that you have provided us with false or misleading information;
       d) we are required to do so to comply with a court order, law, regulation, regulatory decree or ombudsman’s orders;
       e) use of your Account is subject to any pending litigation, investigation, or government proceeding and/or we perceive a heightened risk of legal or regulatory non-compliance associated with your Account activity;
       f) you take any action that may circumvent limits and/or the controls such as opening multiple Accounts or abusing promotions which we may offer;
       g) we reasonably believe that your use of your Account or the Services is detrimental or harmful to CoinCorner in any manner;
       h) we have concerns that a transaction is erroneous or fraudulent, or that the Security of your Account has been compromised;
       i) we suspect money laundering, terrorist financing, or any other financial crime;
       j) you have been declared bankrupt; and/or
       k) your Account is deemed to be dormant and its balance is, or reaches zero in accordance with section ‘Dormant and Inactive Accounts’.
    4. You acknowledge and agree that CoinCorner is under no obligation to disclose the details of our limits, controls, risk management and/or security procedures to you or provide notice or explanation of why we have deemed it necessary to take any restrictive actions as listed in this section.
13. Dormant and Inactive Accounts
    1. If you have not logged into your Account for a period of twenty-four (24) consecutive months then your Account will be considered inactive (“Inactive Account”) and shall incur a monthly administration fee (which may be deducted in Fiat Currency or Digital Assets).
    2. If your Account has been closed or deactivated whilst having a remaining balance and you have not re-opened or reactivated it for a period of twelve (12) consecutive months then your Account will be considered as dormant (“Dormant Account”) and shall incur a monthly dormancy fee (which may be deducted in Fiat Currency or Digital Assets).
    3. You hereby agree and authorise the deduction and/or transfer any administration or dormancy fees due to CoinCorner from your Account, as permitted by applicable law.
14. Export Controls & Sanctions
    1. Your use of the Services and Site is subject to international export controls and economic sanction requirements. By sending, receiving, buying, selling or storing Digital Assets through the Site or Services, you agree that you will comply with those requirements. You are not permitted to acquire Digital Assets or use any of the Services through the Site if:
       
       a) you are in, under the control of, or a national or resident of countries subject to applicable international financial sanctions (each a “Sanctioned Country”), or if you are a person on the economic sanctions list as published from time to time by applicable authorities (a “Sanctioned Person”); and/or
       b) you intend to supply any acquired or stored Digital Assets or fiat or Services to a Sanctioned Country (or a national or resident of a sanctioned Country) or Sanctioned Person.
15. Indemnification
    1. You agree to indemnify us, our affiliates and service providers, and each of our, or their, respective officers, directors, agents, employees and representatives, in respect of any cost (including legal fees and any fines, fees or penalties imposed by any regulatory authority) that have been reasonably incurred in connection with any claims, demands or damages arising out of or related to your breach and/or our enforcement of these Terms, or your violation of any law, rule or regulation, or the rights of any third party.
16. Liability
    1. You agree that in the event you have a dispute with one or more users of the Services (other than CoinCorner), you agree that neither CoinCorner, our affiliates and service providers, and each of our, or their, respective officers, directors, agents, employees and representatives, will be liable for any claims, demands and damages (actual and consequential, direct or indirect) of any kind or nature arising out of or in any way connected with such disputes or related to your breach of this Agreement or your violation of any law, rule or regulation, or any rights of any third party.
    2. Our total aggregate liability to you for any individual claim or series of connected claims which you may suffer arising out of, or in connection with, any breach of this Agreement by CoinCorner shall be limited to a maximum aggregate value of the combined value of Digital Assets and Fiat Currency in your Account at the time of the relevant breach. When considering a specific claim relating to a specific transaction our total liability to you shall be further limited to the value of the disputed transaction.
    3. In no event shall CoinCorner, our affiliates and service providers, and each of our, or their, respective officers, directors, agents, employees and representatives, be liable to you for any of the following types of loss or damage arising under or in connection with this Agreement or otherwise:
       a) any loss or damage whatsoever which does not arise directly as a result of our breach of this Agreement; b) any loss of profits or loss of expected revenue or gains, including any loss of anticipated buying and selling profits and/or any actual or hypothetical buying and selling losses, whether direct or indirect, even if we are advised of or knew or should have known of the possibility of the same; and c) any loss of, or damage to, reputation or goodwill; any loss of business or opportunity, customers or contracts; any loss or waste of overheads, management or other staff time; or any other loss of revenue or actual or anticipated savings, whether direct or indirect, even if we are advised of or knew or should have known of the possibility of the same; any loss of use of hardware, software or data and/or any corruption of data; including but not limited to any losses or damages arising out of or relating to any inaccuracy, defect or omission of Digital Asset price data; any error or delay in the transmission of such data; and/or any interruption in any such data.
    4. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations of this section may not apply to you.
    5. Nothing in this Agreement shall limit our liability or that of our agents for death or personal injury resulting from fraud or fraudulent misrepresentation, gross negligence or deliberate misconduct.
    6. The Services and Site are provided on an "as is" and "as available" basis, with no further promises made by us around availability of the Services. Specifically, we do not give any implied warranties of title, merchantability, fitness for a particular purpose and/or non-infringement. We do not make any promises that access to the Site, any of the Services, or any of the materials contained therein, will be continuous, uninterrupted, timely, or error-free.
    7. CoinCorner will make reasonable efforts to ensure transactions on your Account are processed in a timely manner but we expressly make no representations, warranties or guarantees regarding the time needed to complete processing which is dependent on many factors some of which are outside of our control. You agree that under no circumstances shall CoinCorner be liable for any alleged damages arising from service interruptions, delays in processing transactions, or lack of timely response from our customer support.
    8. Except for the express statements set forth in this Agreement, you hereby acknowledge and agree that you have not relied upon any other statement or understanding, whether written or oral, with respect to your use and access of the Services and Site.
17. Force Majeure
    1. CoinCorner will not be liable for the non-performance or failure to provide any part of the Services occurring as a result of any events that are beyond the reasonable control of CoinCorner, for example, but not limited to, fire, telecommunications or internet failure, utility failure, power failure, equipment failure, employment strife, riot, war, terrorist attack, nonperformance of third party suppliers, loss of third party suppliers, acts of God such as storm or lightning damage, or other causes over which CoinCorner has no reasonable control.
18. Access, site accuracy and content
    1. Access to the Site is made available to you free of charge. We do not guarantee that it, or any content or Services on it, will always be available or uninterrupted. Your access to the Site is permitted on a temporary basis. We can suspend, withdraw, discontinue or change all of any part of the Site without notice.
    2. You are responsible for accessing the Site or Services through the correct URL (https://www.coincorner.com/uae) or mobile applications that can be downloaded from the Apple App Store or Google Play Store. Links to our mobile applications on those stores can be found on the Site and it is your responsibility for installing updates to the mobile applications as soon as they become available.
    3. We may update the Site from time to time, and may change its content at any time. However, please note that any of the content on the Site may be out of date at any given time, and we’re under no obligation to update it. We do not guarantee that the Site, or any content on it, will be free from errors or omissions. Accordingly, you should verify all information before relying on it, and all decisions based on the information contained on the Site are your sole responsibility and we shall have no liability for such decisions.
    4. We do not guarantee that the Site will be secure or free from bugs or malware. It’s up to you to configure your information technology, computer programmes and platform to access the Site, and you should use your own virus protection software.
    5. Links to third party materials (including without limitation any websites) may be provided as a convenience but are not controlled by us. You acknowledge and agree that we are not responsible for any aspect of the information, content, or services contained in any such third party materials accessible or linked to from the Site.
    6. We do not provide any type of investment advice. We may provide information concerning types of currencies and Digital Assets, prices, and events that may have influenced prices, all of which should not be considered investment advice. If you require investment advice you should contact a reputable financial advisor. You are solely responsible for how you use the Services and the financial results of your actions.
19. Feedback, queries or complaints
    1. If you would like to provide any feedback, have any questions or complaints regarding the use of the Services, then please feel free to Contact Us. A member of our customer support team will get back to you at the earliest opportunity during our normal business hours.
20. Data protection
    1. If you are an individual, you acknowledge that we may process personal data in relation to you or other people that may be financially linked/connected to you. If you are a business, you acknowledge that you may be required to disclose personal data relating to employees, directors, beneficial owners and other individuals related to your business, that we may process.
    2. We will process any personal data in accordance with our Privacy Policy. Accordingly, you represent and warrant that:
       
       a) your disclosure to us of any personal data relating to individuals other than yourself was or will be made in accordance with all applicable data privacy and data protection laws, and that data is accurate, up to date and relevant when disclosed;
       b) before providing any personal data to us, you acknowledge that you have read and understood our Privacy Policy, and, in the case of personal data relating to an individual other than yourself, have (or will prior to disclosure have) provided the individual with a copy of, or directed the individual to our Privacy Policy (as amended from time to time) and obtained their permission to disclose such personal data to us; and
       c) if from time to time we update our Privacy Policy, you will promptly read it and provide updated copies of it to, or re-direct towards our Privacy Policy, any individual whose personal data you have provided to us.
21. General
    1. Entire Agreement
       1. This Agreement (including documents referred to herein) constitutes the entire agreement and understanding between you and CoinCorner and supersedes any previous agreement between you and CoinCorner to the subject matter of this Agreement. If any provision of this Agreement shall be found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such validity of unenforceability shall, as to such jurisdiction, be ineffective to to the extent of such prohibition or unenforceability without invalidating the remaining provisions hereof, and any such prohibition or unenforceability in any jurisdiction shall not invalidate or render unenforceable such provision in any other jurisdiction. In such cases, the parties shall in good faith modify or substitute such provision consistent with the original intent of the parties.
       2. These Terms do not alter the terms or conditions of any other electronic or written agreement you may have with CoinCorner for the Services. In the event of any conflict between these Terms and any other agreement you may have with CoinCorner, the terms of that other agreement will only be valid if these Terms are specifically identified and declared to be overridden by such other agreement.
    2. Interpretation
       1. In these Terms of Use:
          
          a) a reference to a section is a reference to a section in these Terms of Use;
          b) headings are provided for convenience only and shall not govern the meaning or interpretation of any provision;
          c) the singular shall include the plural and vice versa;
          d) a reference to a person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality) and that person’s personal representatives, successors and permitted assigns;
          e) a reference to a party shall include its personal representatives, successors and permitted assigns; and
          f) a reference to a statute or statutory provision is a reference to it as amended, extended or re-enacted from time to time.
    3. Language
       1. This Agreement and any communication or notification that you or we are to provide should be in British English language. Any translation of this Agreement or other documents is provided for your convenience only and may not accurately represent the information on the original British English version. In the event of any inconsistency, the British English language version of this Agreement or other documents, communications or notifications shall prevail.
    4. Limited Licence
       1. We grant you a non-exclusive, limited, non-transferable, freely revocable licence, subject to the terms of this Agreement, to access and use the Site, and related content, materials, information (collectively the “Content”) solely for approved purposes as permitted by us from time to time. Any other use of the Site or Content is expressly prohibited and all other right, title, and interest in the Site or Content is exclusively the property of us and our licensors. You agree not to copy, transmit, distribute, sell, licence, reverse engineer, modify, publish, or participate in the transfer of sale of, create derivative works from, or in any other way exploit any of the Content, in whole or in part. CoinCorner and all logos related to the Services or displayed on the Site are our or our licensors’ trademarks or registered marks. You may not copy, imitate or use them without our prior written consent.
    5. Transfers and Assignment
       1. You acknowledge that nothing in this Agreement permits you to assign or transfer your rights, licences, interests and/or obligations under this Agreement to anyone else.
       2. CoinCorner may assign or transfer our rights, licences, interests and/or obligations under this Agreement at any time, including as part of an acquisition, merger, sale or other change of control or other corporate restructuring involving CoinCorner. Subject to the foregoing, this Agreement will bind and inure to the benefit of the parties, their successors and permitted assigns. You reserve the right to terminate this Agreement with immediate effect in the event that CoinCorner assigns or transfers this Agreement.
    6. Privacy of Others
       1. If you receive information about another person through the use of the Services, you must keep the information confidential and only use it in connection with the Services. You may not disclose or distribute the person's information to a third party or use the information except as reasonably necessary to carry out a transaction and other functions reasonably incidental thereto such as support, reconciliation and accounting unless you receive the person's express consent to do so. You may not send unsolicited communications to another person through the Services.
    7. Taxes
       1. You acknowledge that it is your sole responsibility to determine and pay any taxes that may be applicable through your use of the Services to the appropriate tax authorities. If you require tax advice you should contact a reputable tax advisor or accountant.
    8. Security Interests
       1. You may not create security over your Account unless you have obtained our prior written consent.
    9. Enforcement of Our Rights
       1. We may not always strictly enforce our rights under this Agreement. If we do choose not to enforce our rights at any time, this is a temporary measure and we may enforce our rights strictly again at any time.
    10. Survival
        1. All provisions of this Agreement which by their nature extend beyond the expiration or termination of this Agreement, will continue to be binding and operate after the termination or expiration of this Agreement.
    11. Jurisdiction
        1. This Agreement and the relationship between us shall be governed by the laws of the United Arab Emirates, subject to any local mandatory law, or rights available to Consumers.