Join the CoinCorner Team

Enthusiastic about helping people? We are too!

If you’re eager to support people as they get to grips with Bitcoin and you want to work in one of the world’s fastest growing industries, you’ve come to the right place.

Based in Douglas, the centre of the Isle of Man’s financial district, CoinCorner is one of the UK’s leading Bitcoin exchanges and our aim is to make buying Bitcoin quick and easy.

Above all, people come to us to buy, sell, send, store and receive Bitcoin. Our services don’t end there though and we always have many exciting projects in the pipeline!

We’re a fun and friendly bunch who know how to have a good laugh. If you’re an upbeat, passionate and motivated person who can take and give a joke (they’re not harsh, we promise!) and would love to take on a new challenge in your career, we would like to hear from you.

Please check out our job vacancies below. If there are no vacancies available, feel free to say hi to us anyway! Email your CV (in PDF format) and a covering letter explaining why you would be a good fit at CoinCorner to [email protected]

Current Vacancies

Junior Customer Support Assistant(Douglas, Isle of Man)
Junior Accounts Assistant(Douglas, Isle of Man)

Junior Customer Support Assistant

Please note that due to COVID-19 restrictions, this role is only open to Isle of Man residents (no remote roles are currently available).


CoinCorner's mission is to deliver quick, easy and trusted Bitcoin services, with customer experience at the heart of this. Our expanding Customer Support team is on the lookout for someone who is passionate about helping our customers.

Your Role

  • Answer customer support queries across different channels, including email, live chat, social media, and phone
  • Educate customers about our services
  • Independently diagnose and resolve requests, and transfer unusual queries onto the appropriate team
  • Become an expert on our platform, and ensure internal and external support information is up to date
  • Work with our internal team to further automate and improve support operations
  • Assist in drafting easy to understand support articles and documentation

Your Skills

  • Pride in delivering top-quality customer experiences whether face-to-face, via phone, live chat, and email
  • Ability to work in a fast-paced and evolving environment
  • Excellent verbal and written communication which is engaging and articulate
  • Ability to overcome customer objections and drive a positive resolution
  • Computer skills; navigating our in-house software during live chat sessions or phone calls
  • Outgoing positive nature

Benefits

  • Competitive salary
  • Benefit from a rewarding Staff Incentive Share Scheme
  • Support with training and personal development opportunities

How to apply?

Email your CV (in PDF format) and a covering letter explaining why you would be a good fit at CoinCorner to [email protected].

Junior Accounts Assistant

Please note that due to COVID-19 restrictions, this role is only open to Isle of Man residents (no remote roles are currently available).


Bitcoin brings a new dynamic to accounting, making this a very exciting time to join our growing accounts team!

Your Role

  • Complete multi-currency bank reconciliations
  • Record purchase ledger postings
  • Assist with the preparation of monthly management accounts
  • Ad hoc analytics and reporting

Your Skills

  • Strong Microsoft Excel knowledge
  • Sound bookkeeping knowledge
  • Flexible and positive attitude
  • Eager to learn and begin/develop an accounting career
  • Studying CAT or AAT would be desirable

Benefits

  • Competitive salary
  • Benefit from a rewarding Staff Incentive Share Scheme
  • Support with training and personal development opportunities

How to apply?

Email your CV (in PDF format) and a covering letter explaining why you would be a good fit at CoinCorner to [email protected].


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